Privacy Policy

Bikanervala respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and the services offered thereon (the "Services").

Information We Collect: We may collect the following types of information when you use the Website and Services:

Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, delivery address, and billing information.

Usage Data: This includes information about your activity on the Website, such as the pages you visit, the products you browse, and your purchase history. Device Information: This includes information about the device you use to access the Website, such as your IP address, browser type, operating system, and device identifiers.

How We Use Your Information:

We use your information for the following purposes:

  • To process your orders and deliver your purchases.

  • To provide you with customer service and support.

  • To personalize your experience on the Website and recommend products that may interest you.

  • To send you marketing communications, such as newsletters and promotional offers (with your consent).

  • To improve the Website and Services.

  • To comply with legal and regulatory requirements.

Sharing Your Information:

We may share your information with third-party service providers who help us operate the Website and Services, such as payment processors, delivery companies, and marketing agencies. These third parties are only authorized to use your information for the specific purposes for which it is shared.

We may also disclose your information if required to do so by law or in the good faith belief that such disclosure is necessary to comply with a court order, subpoena, or other legal process served on us, or to protect and defend the rights or property of Bikanervala or its customers.

Your Choices:

You have the following choices regarding your information:

You can choose not to provide certain information, but this may limit your ability to use the Website and Services.

You can opt out of receiving marketing communications from us by following the unsubscribe instructions in any email we send you.

You can access and update your personal information through your account settings on the Website.

Data Security:

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure. We cannot guarantee the security of your information.

Children's Privacy:

The Website and Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us and we will take steps to remove such information from our records.

Changes to this Privacy Policy:

We may update this Privacy Policy from time to time. We will post any changes on the Website. You are advised to review this Privacy Policy periodically for any changes.

Contact Us:

If you have any questions about this Privacy Policy, please contact us at uaecare@bikanervala.ae

This Privacy Policy is governed by and construed following the laws of the United Arab Emirates.